MAKT 440: Relationship Marketing

Class Program
Credits 3
Catalog
Undergraduate
CIP Code
52.1401

Implementation of a direct marketing program, including telemarketing, electronic media, cataloging, direct mail, direct response advertising, and how it fits into overall marketing strategies.

Prerequisites

or any 3 credit hours MATH. LIBR 150 may be taken concurrently.

Course Outcomes

After successfully completing the course, the learner will be able to:

  • Evaluate the role of marketing in creating global business strategies.
  • Explain product development issues, the product life cycle, and be able to develop an effective product strategy.
  • Evaluate pricing strategies and perceived value and discuss how price interacts with other marketing mix variables.
  • Explain the relationship of the marketing plan to the company’s strategic plan and corporate objectives.
  • Identify and discuss environmental forces which may impact marketing strategy.
  • Identify and discuss the impact of consumer behavior on marketing strategy.
  • Use market segmentation, targeting, and positioning strategies for effective marketing mixes for diverse target populations.
  • Explain relationship marketing and explain how it can be used to develop effective marketing programs.
  • Analyze market situations and develop plans for effective marketing strategies.